Customer Support Channels
A 1–hour Response Guarantee
Our customer assistance team is educated to fairly quickly take care of all our Linux web hosting customers’ requests and support questions. Through our ticket system, it is also possible to submit your issue and a support team member will most likely go back to you within max 60 minutes. In reality, practice has revealed that the standard response period is 20 minutes.
A Top–quality Support Service
Our assistance service is offered by a team of capable specialists who definitely are able to reply to your issue as fast as possible. It is easy to contact the support team by starting a help and support ticket from your Web Hosting Control Panel or by posting us an email. On business days, you may also contact us on the phone or use the online chatting solution.
An Intuitive Help Section
If you need guide while working on your online projects within the Control Panel, you are able to always click on the Help button and pick your problem in the list of posts that will came up. We have also turned almost all content articles into video lessons. The collection of video lessons will load if you click the Videos button located on the top right.