Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Guarantee

  • Each ticket you post to our client help and support crew will be attended to in about 60 minutes. The standard problems are going to be resolved immediately. Nonetheless, if the assistance question you have sent us needs the aid of a licensed admin technician, we are going to send the ticket to him and will inform you about the postponement.

  • Top quality support service
  • Qualified Customer Assistance Service

  • We offer around the clock client support via a super–fast ticket application included in your Control Panel. You’ll be able to e mail us all the time about any of the software packages that come pre–configured on the virtual server, including the selected OS, the server management panel and our custom made Web Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that is offered absolutely free in your virtual server, you’ll discover an instructive Help zone, which incorporates everything you should be informed on when managing your websites and apps. We have included a range of how to reports and video tutorials that demonstrate the general web site management duties in an easy to comprehend fashion.