A 99.9% Server Uptime
We have built our web hosting system using reliable hardware and significantly customized software. Our system administrators have installed a customized version of SELinux on our machines in order to guarantee utmost safety and stability. We’ve installed several DDoS protection mechanisms together with powerful firewall programs to make sure our internal network is impenetrable and safe.
Our Linux web hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the uptime guarantee remains the same.
A 99.9% Network Uptime
To be able to deliver a high–performance hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve set up our own custom internal network in an attempt to ensure an ultrasonic connection speed with the outside world.
And because of this, irrespective of which datacenter facilities you select: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your money at stake, you cannot feel really safe. That’s why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel happy with our hosting service or if you have to get a more powerful hosting solution, such as a VPS hosting service or even a Linux dedicated servers – you will get a full refund, with no hidden fees or reimbursement taxes.
24/7 Technical Support
We have conscientiously selected each single member of our 24x7 support staff to ensure that we can offer the best help desk service that you can possibly get. Each one of our technicians has lots of years of experience working with hosting accounts behind his back, so they know very well what they are doing. And they are available to you 24x7 – you will be able to contact them at any moment and they’ll reply to you as soon as possible.
Their average ticket response time is just 20 minutes, whereas with other hosting suppliers you are forced to wait around for days. Besides, we offer a 1–hour response time guarantee. No matter what happens, your enquiries will be answered in less than one hour.